Virgin Australia’s huge win against airlines from around the world

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Virgin Australia has won best cabin crew for the sixth year in a row.

The Aussie airline was up against more than 350 carriers from around the world to take out the prestigious title in the Airline Excellence Awards for 2024.

Presented annually by leading aviation ratings website, AirlineRatings.com, the awards are judged by editors with more than 200 years of combined aviation experience.

Virgin Australia CEO, Jayne Hrdlicka said she was thrilled to see the Virgin Australia cabin crew team recognised once again in the awards.

“One of the joys of working for an airline is hearing the extraordinary stories right across our network of our crew going the extra mile in their service, and it is that signature flair that each individual brings that makes flying with Virgin Australia so special,” Ms Hrdlicka said.

“This award comes as no surprise as it is a true reflection of our incredible cabin crew who work hard every day to consistently deliver the service we are known and loved for, and winning this award for an incredible sixth time in a row is wonderful recognition of our team.”

AirlineRatings.com Editor-in-Chief Geoffrey Thomas said the Aussie airline’s commitment to passengers is “quite outstanding” and is a benchmark of what cabin service should be across the industry.

“This service extends to the ground staff, where the standards are just as high,” he added.

“Virgin Australia cabin crew are always being mentioned positively in passenger feedback.”

For rankings, the editors of AirlineRatings.com, combine international industry and government audits, with another 11 key criteria that include fleet age, passenger review ratings, investment rating, and key product offerings to arrive at a ranking.

Added to that, the editors monitor passenger feedback as well as personal experience.

It comes as Qatar Airways was named the winner of Best Catering, while Emirates took out the title for best in-flight entertainment.

On April 9, the Best Cabin Classes – First, Business, Premium Economy and Economy, will be named, while the overall Airline of the Year will drop on April 30.